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  1. How do I purchase and install a new SSL on your system? Prerequisites: There are some pre-requisites for the a SSL installation on our server: 1. You need to make sure you determine the name of your SSL. Please always bear in mind that in SSL, https://www.yourDomain.com is different with https://you... Read More
  2. What is my MS SQL Connection String on my SQL Management Studio tool? The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your loc... Read More
  3. What is my MS SQL Connection String on the web.config? The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your websi... Read More
  4. How do I login to my SQL database remotely? In order to login to your database remotely, please follow the following steps: 1. Please create your new database via your control panel -> click on your domain -> Database. 2. You may also need to create the "database user” via your control ... Read More
  5. Do you support Remote mySQL connection? Yes. We do allow remote MySQL connection. This means that we allow a remote mySQL connection from your PC to our database server via the free mySQL client tool. ... Read More
  6. Do you support Remote MSSQL connection? Yes. We do allow remote MSSQL connection. This means that we allow a remote SQL connection from your PC to our database server via the free SQL Management Studio Express tool. At a certain period of time, Microsoft usually releases a new version of ... Read More
  7. I receive this error message: "Connection Times Out" when trying to FTP my files to your server. What should I do? If you experience this error message, there are several things you need to do: 1. Please make sure you enter the correct FTP credentials. 2. Please make sure that your local FTP port 21 is not blocked. 3. Please make sure you adjust your FTP connect... Read More
  8. I receive this error message: "Failed to retrieve directory listing". What should I do? When you connect from your local PC to our FTP Server, you can receive this error message: "Failed to retrieve directory listing". This issue happens simply because of the fact that you are using a Passive FTP Mode. To resolve this issue, you need to... Read More
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